After getting several hunches from several proclaimed professional mechanics, to include the dealership, of what was labeled a major mechanical problem with a van, I called AutoWorks of Brandon and Spoke with Mr Jon Helton. Jon was exceptionally attentive and genuinely expressed a concern as to the problem with the vehicle. Jon made no possible quick solutions, but offered the opportunity to diagnose the vehicle. Jon arranged for the vehicle to be towed on a Sunday afternoon and by Monday mid-morning AutoWorks of Brandon had diagnosed the problem and made arrangements for the repairs. Throughout the entire process, Jon kept me well informed of the repair progress. Having paid a very reasonable bill, the van has been running excellent. Major kudos to AutoWorks for a job well done and Megao Kudos and a salute to Mr Jon Helton for the excellent customer service and the give a damn attitude. I shall be back and will be direct all that I come in contact with to go to AutoWorks of Brandon.