It can be stressful when your car dies and your stuck. It's great to know there's a place locally that can accommodate late drop off. Mike calls with confirmation of receipt and then they keep you posted on the status of the discovery. They send you texts so that you can get information before approving the scope of work to get your car in great shape. Pleased with the customer service, answering questions and explaining what needed to be prioritized. Billing was also simple. Overall, great customer service and communication is outstanding.